Warranty & Return Policy – Elfthc.com.pk

 Customer Support: +92 318 0686217
 Website: www.elfthc.com.pk

At Elfthc.com.pk, we value your trust and strive to provide a smooth post-purchase experience. Please read our warranty and return policy carefully:

 Warranty Terms & Conditions

1. Defective Product Notification
   Any defective item must be reported to our Customer Care Department within 48 hours of receiving your order.

2. Warranty Duration
   All electrical products come with a 1-month warranty from the date of receipt.

3. Repair Policy

   • Products under warranty will be repaired first.

   • If repair is not possible, the item will be replaced, subject to stock availability.

4. Warranty Voids If:

   • The product has been tampered with or repaired by the customer before it reaches our warehouse.

   • The product is not used according to the instructions/manual provided.

5. Warranty Expiry
   No repair or replacement requests will be entertained after the warranty period expires. Product & Parts Policy

6. No Extra Attachments
   Only the original attachments included with the product will be provided. No additional or separate parts will be supplied.

7. No Loose Spare Parts Supplied
   Spare parts are not available separately during the warranty period.

 Important Return & Responsibility Terms

8. Mishandling or Transit Damage
   Elfthc.com.pk is not responsible for products that are damaged due to customer negligence or during shipping.

9. No Refunds If Repair/Replacement Is Possible
   During the warranty period, refunds will not be issued if the product can be repaired or replaced.

10. Return Procedure & Costs

• Products must be delivered to the Elfthc.com.pk warehouse by the customer at their own expense.

• If the warranty claim is valid, return shipping charges will be covered by Elfthc.com.pk (formerly  Elfthc.com.pk).

• For non-warranty returns, 30% of the original invoice amount will be deducted as restocking/processing fees.

Need Help Call or WhatsApp:
0318 0686217 | +92 301 80686217